Transparency and Data Control Document
As a company, we are committed to providing transparency in the way we collect, use, and store data. This document outlines our policies and procedures for data control and transparency.
We collect data from our users through various means such as website forms, surveys, and user accounts. We only collect data that is relevant to our business needs and the services we provide. The types of data we collect may include:
Personal information such as name, email address, phone number, and billing information.
Usage information such as browser type, IP address, and the pages viewed on our website.
We use data collected from our users to provide our services, improve our offerings, and communicate with our customers. We may use data for the following purposes:
To process transactions and provide our services
To personalise user experiences and improve our website
To send promotional emails and other marketing communications
To respond to customer inquiries and support requests
We take the security of our users’ data seriously. We use industry-standard security measures to protect the data we collect and store. All data is stored on secure servers and is only accessible to authorised personnel.
We do not sell or rent user data to third parties. We may share data with our trusted partners who assist us in providing our services. These partners are required to maintain the same level of security and privacy standards that we do.
Data Access and Control
Users have the right to access, correct, and delete their personal information. Users may also request that we stop using their data for marketing purposes. To make such requests, users may contact us at the email address provided on our website.
In the event of a data breach, we will take immediate action to minimise any damage and notify affected users as required by law.
User Rights on Data Removal and Deletion
As a SaaS application provider, we take data privacy seriously and understand the importance of providing our users with control over their personal data. We want to be transparent about our policies and procedures for data removal and deletion.
Users have the right to request the removal of their personal data from our application. To request the removal of your data, please contact us at the email address provided on our website. We will respond to your request within a reasonable time and will remove your data as soon as possible.
We will retain user data only for as long as necessary to provide our services and fulfill our legal obligations. Users may request the deletion of their personal data from our application. To request the deletion of your data, please contact us at the email address provided on our website. We will respond to your request within a reasonable time and will delete your data as soon as possible.
We maintain backups of our application data for disaster recovery purposes. Backups are kept for a limited time and are securely stored. Deleted data may still exist in our backups for a short period of time. However, we will ensure that any deleted data is permanently deleted from our backups as soon as possible.
We believe that transparency and data control are essential to building and maintaining trust with our users. We will continue to monitor our policies and procedures to ensure that we are providing the highest level of transparency and data control possible.
We understand the importance of data privacy and are committed to providing our users with control over their personal data. We will continue to monitor our policies and procedures to ensure that we are providing the highest level of data removal and deletion possible